Customers say this sweater is soft, warm, and comfortable to wear. The turtleneck style is cozy without feeling tight or scratchy. Many appreciate the relaxed fit and versatile colors, noting it works well for both casual and work settings. Common feedback highlights the quality material and flattering silhouette. Some mention the sweater runs large and recommend sizing down. A few note the ribbing has stretched after wear, and some experienced durability issues like holes or unraveling seams. Overall, most customers love the balance of warmth and comfort.