Customers say this hoodie is incredibly soft, comfortable, and well-made, with many praising its quality and cozy feel. The fit is generally true to size, though some note it runs large. Users frequently mention the soft interior fleece and durable fabric that holds up through multiple washes. Many have purchased multiple hoodies and give them as gifts. A few mention the drawstring is long and one notes a zipper that's difficult to work. One customer experienced sizing issues, and another reported a softer previous version.